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Support

We answer every message, usually within one business day.

support@fitcircle.ai
Include the email address on your FitCircle account so we can find it quickly.

Common questions

How do I manage or cancel FitCircle Pro?
Subscriptions bought on iPhone are managed by Apple: open Settings → your name → Subscriptions → FitCircle. On Android, open the Play Store → Payments & subscriptions. Pro Lifetime is a one-time purchase and never renews.
I paid but the app still shows the free tier.
In the app, open Profile → Settings → FitCircle Pro → Restore Purchases. If that does not unlock Pro within a minute, email us with your account email and the purchase receipt.
How do I delete my account?
In the app, open Profile → Settings → Delete Account. Your account and all of its data are removed immediately. You can also email us and we will delete it for you.
Apple Health data is not syncing.
Open the iPhone Settings app → Health → Data Access & Devices → FitCircle and make sure Steps, Workouts and Weight are turned on. Then in FitCircle open Settings → Sync Last 7 Days.

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FitCircle is made by Inov8r Labs Inc.